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General conditions

Rental period

 

The minimum period for the calculation of the rental price is one day (24 hours). Cars can be hired for rental periods of less than one day, but the price will be the same. The additional hourly rate will be applied if the 24-hour period is exceeded by more than 29 minutes. The additional hourly rate depends on the daily rate for the period in question.

 

Documents

 

Cars may be hired by individuals aged 21 years or over with at least one year of driving experience. The documents we require are a passport (or ID card) printed in the Latin alphabet and your driving license, copies of of which will be made. Temporary, learner’s licenses or licenses which does not mach to European driving categories will not be accepted. International driving license is needed if arriving outside of EU countries (USA, Canada, Australia, Mexico etc.). Our deposit condition is that you must have a credit card; deposit amount varies by car classes.

 

Rental price

 

The rental price includes insurances, VAT, unlimited mileage in the Baltic States (except "Special" offers), 24-hour emergency assistance, a clean car that is in perfect working order and a replacement car if required.

 

Driving area

 

Cars can be driven in territory of Baltic States (border crossing fee applies for driving out of Estonia). Notification should be made on rental agreement for driving out of Estonia. For driving to the other states the price offer can be made depending of trip destination (rates, milage and insurance conditions varies).

 

Insurances

 

Rental prices include compulsory third party insurance and liability cover of the individual hiring the car of up to 1100 EUR in the event of accident or theft (full liability for interior, glasses or tyre damages).

 

Delivery and collection

 

Delivery or return of cars within Tallinn centre is 9,6 EUR between 9.00 am and 6.00 pm. Out of hours deliveries or returns between 6.01 pm and 8.59 am are subject to a additional fee of 31,20 EUR. A delivery fee of 0,51 EUR per kilometre is applicable to addresses outside of Tallinn.

 

Confirmation of reservation

 

You will know your booking is guaranteed only when you receive confirmation of it by e-mail or telephone. If you make your booking less than 24 hours before you wish to hire the car, your preferred class may not be available. In such an event Advantec Car Rental reserves the right to replace it with a larger car of the same class, retaining the price as agreed in the booking.


Terms of payment

 

Rental fees are generally paid as a deposit. You can use a credit card (VISA, MasterCard) or pay in cash or by bank transfer. If you make a booking you pay 30% of the rental price up front and the remainder at the beginning of the hire period. Advantec Car Rental has the right to reserve the rate of liability of the individual hiring the car on their credit card, which will then be freed up again in arond 14 days after the end of the hire period.

 

Fuel

 

Cars are delivered with a full tank and are generally returned with a full tank. If you return the car without having refilled the tank, you will have to pay 3,9 EUR per unfilled litre of petrol. If you prefer you can buy fuel in advance by discounted price, giving you the option to return the car with an empty tank.


Return of the car

 

The car must be returned to the place and at the time agreed on in the rental contract. Should you wish to extend the period of hire, you must coordinate this with Advantec Car Rental. We will do everything we can to ensure that this is possible. However, if it is not possible to extend the hire period of the specific vehicle you are driving, we will offer a replacement car. If this option proves unsuitable to the client, we reserve the right not to agree to extend the hire period.
If the car is not returned to the agreed place at the agreed time, Advantec Car Rental has the right to apply a double tariff for the time by which the deadline is exceeded. Should you return the car before the agreed time, the rental price will be recalculated by main price list in accordance with the actual length of time for which you used the car and any difference reimbursed. If you hired the car on the basis of a discount offer, no recalculation or reimbursement will take place should you return the car early.